FAQ, Shipping & Return Policies

FAQS

A: Crystals are versatile tools that can support your energy, intentions, and spiritual practices. Whether you’re using them for meditation, manifestation, protection, or simply as beautiful decor, each crystal has unique properties to help you on your journey.

A: Trust your intuition! Often, the crystal you’re drawn to is the one you need. You can also shop by intention, such as love, protection, or abundance, to find the perfect match, as well as crystal shape.

A: This is a personal choice, but your crystal has made a journey to get to you, so cleansing is often recommended so you can program your pieces to your intentions. Cleansing will clear any energy your crystals may have absorbed. You can cleanse them with moonlight, smoke cleansing, or by placing them on a piece of selenite.

A: Keep them in a safe place where they won’t chip or crack. Clean them gently with a soft cloth and avoid harsh chemicals or water for sensitive stones.

A: Aboslutely, that's their purpose. Carry them in your pocket, wear them as jewelry, place them in your home, or use them during meditation and rituals.

RETURN POLICY

All items are final sale. We do our very best to ensure all listing photos and items are described as is. Due to the natural nature of crystals, at this time we do not accept returns and all items are final sale. We take great care to ensure the quality of our products, however, if something does arise, we’re committed to resolving it promptly.
In the case of a damaged or broken item, contact Seeking Wellth directly via our contact page within 7 days of receipt. Please allow up to 3 business days for a reply; we appreciate your patience!
Given the natural nature of crystals, replacements / exchanges / refunds are not guaranteed, but we will review claims case by case.

SHIPPING POLICIES

We typically ship all packages upon receipt within 7 business days, but the turnaround time is usually 3 business days. This excludes weekends and holidays. Exceptions will happen and we will do our best to notify if you if there is a significant delay with the shipment.
Rest assured that your package is automatically insured up to $200. Seeking Wellth is not responsible for lost or stolen packages, but these rare occurances could be covered by insurance, up to $200.
Given the natural nature of crystals, replacements/exchanges/refunds are not guaranteed, but we will review claims case by case.
Packages returned to Seeking Wellth by the post office or shipping carrier will be held for 15 days. If your package was returned to Seeking Wellth, please contact Seeking Wellth to arrange reshipment, at which the buyer will assume the hard shipping costs to resend the package. After 15 days, the returned items are eligible for a refund minus hard shipping costs and a $2/item restock fee.
Please double check that your address and billing information is correct before paying. Seeking Wellth is not responsible for errors made during checkout and can not cancel an order after it is placed.

Our business hours are 10:00a – 6:00p EST.
We may revise and discontinue products at any time.
We reserve the right to limit order quantity at any time without notice.
We reserve the right to cancel an order for any reason.
Prices and promotions are subject to change without notice.
If an item is out of stock from your order, you will be refunded for those items to your payment method. The remaining items in your order will ship.
When you place an order, you agree that you are buying Seeking Wellth products for your own use and not for resale.
Depending on availability, we offer select items for wholesale. Please contact us for more informaton.